Portfolio

Consultative selling and customer service: advanced sales and customer service skills; (key) account management; customer relationship management.
Emotional intelligence and profound personal stability: unfolding and utilization of full potential of mind in complex professional tasks and challenges; continuous development of intellect and emotional intelligence; time and stress management, coping with higher workload.
Coaching and action-learning: creation of stimulating atmosphere and application of customized approaches for continuous professional development of key employees.